Privacy Policy

Last Updated: September 2026

The Branded Haus respects your privacy and is committed to handling your personal information responsibly.

The Branded Haus is a trade name of Little Lappen LLC. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, submit a logo or artwork, contact us, or otherwise interact with The Branded Haus.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping information

  • Company or organization name

  • Order and transaction information

  • Customization preferences

  • Logos, artwork, and other files you submit

  • Communications you send to us

  • Information submitted through contact, quote, or logo-upload forms

We may also automatically receive certain technical information when you visit our website, such as your device type, browser type, IP address, pages visited, referring website, and general website activity.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Create customized and branded merchandise

  • Communicate with you about your order

  • Prepare quotes and respond to inquiries

  • Review and prepare submitted logos or artwork

  • Maintain customer logo and embroidery files for future orders

  • Provide customer service

  • Process payments

  • Arrange shipping or local delivery

  • Improve our website, products, and services

  • Prevent fraud or misuse of our website

  • Maintain business and transaction records

  • Comply with applicable legal, tax, and regulatory requirements

If you choose to subscribe to marketing communications, we may also use your contact information to send information about products, services, promotions, or updates from The Branded Haus.

Logo & Artwork Files

Customers may provide logos, artwork, designs, or other files for customization purposes.

These files are used to prepare and fulfill custom orders. The Branded Haus may retain submitted artwork and embroidery digitization files so returning customers can use the same logo for future orders without submitting it again.

Customer logos remain the property of their respective owners. Submission of a logo does not transfer ownership of that logo to The Branded Haus.

For additional information regarding customer-supplied artwork and authorization to reproduce logos, please review our Terms of Use.

Payment Information

Payments made through our website are processed using the payment methods and payment processors available through our e-commerce platform.

The Branded Haus does not directly store complete credit or debit card information when payment information is processed by a third-party payment provider.

Payment providers may collect and process your information according to their own privacy policies and terms.

Squarespace

Our website is hosted through Squarespace. Squarespace may process certain information necessary to provide website hosting, e-commerce, analytics, security, and related services.

Information collected through our website may therefore be processed by Squarespace according to its applicable privacy practices.

Service Providers

We may use third-party companies and service providers to help operate our business, including providers that assist with:

  • Website hosting and e-commerce

  • Payment processing

  • Shipping and delivery

  • Email communications

  • Website analytics

  • Accounting and business administration

  • Product sourcing and order fulfillment

We may provide these service providers with information reasonably necessary for them to perform services on our behalf.

We do not sell your personal information to third parties for monetary consideration.

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, improve user experience, and support analytics or marketing features.

Some cookies are necessary for the website to function, while others may be used for analytics or other optional purposes.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.

Where required, additional cookie preferences may be available through the website's cookie or privacy controls.

Email Marketing

If you choose to subscribe to The Branded Haus marketing communications, we may send you occasional emails regarding products, new collections, services, promotions, or business updates.

You may unsubscribe from marketing emails at any time using the unsubscribe option included in those communications.

Transactional communications related to an order, quote, payment, or customer-service request are separate from marketing communications and may still be sent when necessary to provide the requested service.

How We Protect Information

We take reasonable administrative and technical measures to protect the personal information entrusted to us.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

How Long We Keep Information

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and tax records, comply with legal obligations, resolve disputes, and support future customer orders.

Certain information, including customer logos and embroidery digitization files, may be retained for future orders unless deletion is requested and we are not otherwise required to retain the information.

Children's Privacy

The Branded Haus website and services are intended for customers purchasing products or services and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 through this website.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact The Branded Haus to request that we:

  • Provide information about personal information we maintain about you

  • Correct inaccurate information

  • Delete certain personal information

  • Update your communication preferences

  • Stop sending marketing communications

Certain information may need to be retained when required for legitimate business, accounting, tax, legal, fraud-prevention, or transaction-record purposes.

Third-Party Links

Our website may contain links to third-party websites or services.

The Branded Haus is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, services, or applicable requirements.

The current version will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through our Contact Us page or at:

The Branded Haus
A trade name of Little Lappen LLC
Email: [Your Business Email]

Your Brand, Made Personal.